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Customer Service

Customer Service

Hi everyone, my name is Jill. My place at Valentine CPA is right up front, at the reception desk. It’s the perfect place for me, because I really like people. Ron has asked me to write a little blog describing my philosophy concerning customer service.

My mom was an avid gardener, and her skills at coaxing flowers out of rocky Idaho soil are legendary. As kids we learned at her side to weed and water and nourish those tiny little plants into waist high columbines, or peonies the size of dinner plates. I won’t lie; I didn’t like it much at the time. But, as I grew, those skills blossomed and blessed my family and me many times over. Mom was the same way with people, she would go quietly about, caring for those around her, nourishing here, watering there, but most of all..loving. And this I learned as well.

Clients certainly do come in all shapes and sizes, all temperaments and needs. For me, that is the key, to see each person as an individual, someone who is worthy of my time and attention. Many of our clients are in a hurry, on a strict schedule, efficiency being the guiding factor in our interaction; while other folks may just need a listening ear, someone who will take a moment to really hear what they are saying. But, everyone merits my best smile and the opportunity to hear me speak their name with warmth and genuine concern. Even our mailman, who is the greatest, gets a special greeting each morning.

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Business Hours

  • Monday-Friday: 9am to 5pm
  • Saturday: Closed
  • Sunday: Closed

Why Choose Us?

  • CPA and former IRS agent on staff
  • Over 30 years in business
  • FREE business consulting
  • NO "set up" fee and no contracts
  • FREE tax strategies and advice
  • Phones answered "Live"
  • Work is GUARANTEED or we pay fines


Guide to Financial Planning

  • Jan 3, 2016

Identify monthly outflows as living expenses, savings, and discretionary. Eliminate unnecessary expenses from the discretionary category. If further cuts need to be made, reduce living expenses by obtaining a less expensive auto or home. Reduce savings as a last resort. Track income and expenses monthly and review every six months...

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Guide to Charitable Contributions

  • Jan 2, 2016

Qualified charitabl organizations include non-profit groups that are religious, charitable, educational, scientific, or literary in purpose, or that work to prevent cruelty t children or animals.......

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We provide guidance on all of your payroll and quarterly tax issues. Our rates are cheaper than Paychecks, ADP, employee leasing programs and most all payroll services.


Our bookkeeping services include: Personalized QuickBooks training, Standard QuickBooks set-up, technical support, ect.

Tax Preparation

We provide tax and financial management services tailored to meet the needs of our business clients. All our Tax Preparation & IRS Help comes with FREE unlimited support.

The hardest thing to understand in the world
is the income tax

- Albert Einstein -